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Your child’s musical development depends on many factors, including consistent attendance, preparation, and support at home. This studio policy is designed to create an efficient and supportive learning environment.

 

FEES

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Term tuition fees are discounted and due by the invoiced date before the start of each term. Failure to pay fees by the due date will incur a 2.5% late fee, automatically applied 7 days after the due date.

In exceptional circumstances, alternative payment options may be discussed.

The discounted rate applies only to students who prepay for 10 or 11 lessons for the full term.

Payment methods:

• EFT (Electronic Funds Transfer)

• Online credit card payment (a 2.9% convenience fee applies)

 

ABSENCES

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• No refunds or credits are given for missed lessons.

• Make-up lessons for student absences are not offered

• If you are aware of a one-off upcoming absence, rescheduling may be possible, with at least 48 hours’ notice and if a suitable slot is available during the same term.

If the teacher is absent, students will receive either a makeup lesson or a credit toward the next term. (Refunds are not available.)

 

DISCONTINUED LESSONS

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If a student wishes to discontinue lessons, 30 days’ written notice is required. Otherwise, a full month’s tuition will be charged.

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PARENT/GUARDIAN RESPONSIBILITIES

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• Ensure your child’s instrument is in good working condition. Prompt maintenance is essential for progress.

• Schedule your commitments to ensure on-time attendance at every lesson.

• Support your child’s regular practice by:

  • Creating a distraction-free practice environment

  • Occasionally listening to their playing

  • Reviewing assignments together​

 

STUDENT RESPONSIBILITIES

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Students are expected to:

• Arrive on time, well-prepared, and with all required materials

• Practice regularly as outlined in their assignments

• Show commitment and a positive attitude toward learning